Return Policy

We will gladly accept returns within 7th day of delivery. Please return merchandise with original tags and packaging, unwashed and unused. Shipping and handling charges are non-refundable. Unfortunately we are unable to provide online exchanges. If you wish to make an exchange, we ask that you return the original item for a refund and purchase the desired item through the website as a separate transaction.  

HOW TO RETURN AN ITEM:

All returns must be authorized by bae candle™, LLC. Please send your request to contactus@baecandle.com with your order number and list of items you would like to return. Upon approval a confirmation email with return address will be provided. The item must be returned with original tags, unwashed and unused.

bae candle™, LLC does not accept responsibility for reimbursement or compensation of lost packages without proof of delivery. When your return is received, we will credit the card used to make the original purchase. bae candle™, LLC will process your return immediately but the time it takes for the refund to post to your account may vary depending on your bank and/or credit card company.